Refund policy

Return Policy (7 days) 

Defective or Incorrect Items
Have you received a defective or incorrect item? Please contact us within 7 days of receiving your order by submitting a return request or sending us an email.

To help us resolve this quickly, please include:

- Your order number
- The product item number (if available)
- Clear photos of the issue

We will assess your request together with our supplier. If the item is confirmed to be defective or incorrect, we will provide a suitable solution such as a replacement or refund.

Free Returns

We offer free returns within 7 days of delivery. If you are not satisfied with your order, you can request a return without any return shipping costs.

Return Conditions

- Returns must be requested within 7 days of receipt
- Items must be unused and returned in their original condition and packaging
- If items are not returned in original condition and packaging, a 20% processing fee may be applied
- Returns must always be approved before being sent back

Important Notes

- As we work with external suppliers, returns must first be approved by us before you send anything back
- Returns that do not meet the conditions may be refused and returned to the sender
- We are not responsible for damage caused by misuse after delivery

Return Address

Once your return is approved, you can send the item to our supplier:

Yehwang B.V.
Galvanistraat 90
6716 AE Ede
The Netherlands

Return Process

Simply contact us to start your return. After approval, you will receive instructions on how to return your item—free of charge.